Job Overview
Skills Required
Job Description
NeuraFlash, Part of Accenture, is hiring an Associate QA Consultant to join its Quality Assurance team. This opportunity is ideal for candidates with a foundation in software testing who want to develop their expertise in cloud technologies, Amazon Connect, Salesforce, IVR, APIs, and AI-powered customer experiences.
The selected candidate will work with experienced QA consultants, developers, architects, and business stakeholders to test and improve customer and agent experiences across voice and digital platforms.
About the Company:
NeuraFlash is a technology consulting company specializing in AI, AWS, Salesforce, and customer experience solutions. Now part of Accenture, the company helps businesses modernize their operations through intelligent automation, conversational AI, cloud technologies, and AI-powered solutions.
NeuraFlash is also recognized for its expertise in Salesforce Agentforce and Amazon Connect, helping organizations build innovative customer engagement solutions.
Roles & Responsibilities:
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Support testing of Amazon Connect contact flows, queues, routing, and agent workflows.
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Perform functional testing of IVR and self-service customer journeys.
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Test AWS services such as Lambda, DynamoDB, S3, Lex, and CloudWatch.
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Perform API testing using Postman and validate API requests and responses.
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Test integrations between Amazon Connect and Salesforce Service Cloud Voice.
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Create and execute test cases based on business requirements and user stories.
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Identify, document, track, and retest software defects using Jira.
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Participate in SIT, regression testing, UAT, and release readiness activities.
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Support automation, voice testing, and performance testing activities.
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Collaborate with development and project teams to resolve technical issues.
Eligibility:
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1–2 years of experience in QA or software testing OR at least 6 months of paid QA internship experience.
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Understanding of functional, regression, integration, and end-to-end testing.
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Basic knowledge of API testing and hands-on experience with Postman or similar tools.
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Basic understanding of cloud technologies, preferably AWS.
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Knowledge of test case creation, execution, and defect management.
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Good analytical, troubleshooting, and problem-solving skills.
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Strong written and verbal communication skills.
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Willingness to learn Amazon Connect, Salesforce, AWS, and AI technologies.
Additional Advantage: Candidates with exposure to IVR, telephony, Salesforce, SQL, Jira, QA automation, Java, JavaScript, Python, or Generative AI testing will have an added advantage.
Salary:
The company has not disclosed the official salary range for this position. Based on available NeuraFlash salary data on Glassdoor, an Associate QA Consultant has a reported salary of approximately ₹10 LPA. For this job post, the estimated salary range is ₹8–12 LPA, depending on the candidate’s experience, technical skills, and interview performance. This is an estimate, not a confirmed offer.
The final compensation package may vary based on the candidate’s experience, relevant QA knowledge, and technical expertise. Candidates are encouraged to confirm the exact CTC with the recruitment team during the hiring process.
Benefits:
NeuraFlash offers a flexible working environment with remote and in-person work options. Employees can benefit from flexible working hours, a collaborative team culture, opportunities to work with experienced professionals, and exposure to advanced technologies such as AI, AWS, Salesforce, and Agentforce. The company also encourages employee feedback, teamwork, professional growth, and work-life flexibility.
How to Apply:
Interested and eligible candidates can apply through the link provided below. It will redirected you to the official NeuraFlash careers portal. Make sure your resume highlights your QA experience, software testing knowledge, API testing skills, and familiarity with relevant tools and technologies.
Shortlisted candidates may be contacted by the recruitment team for further rounds of the selection process.
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Frequently Asked Questions
The salary offered for this role is ₹8–12 LPA.
This is a Remote job, and the job type is Full time.
The experience required for this job is 1–2 Years.
Qualification required: Graduate. Gender preference: Any.
The key skills required for this role are: Manual Testing, Functional Testing, Regression Testing, Integration Testing, End-to-End Testing, API Testing, Postman, AWS, Amazon Connect, IVR Testing, Salesforce, Service Cloud Voice, Jira, SQL, Test Case Design, Defect Management, Automation Testing, JMeter, JavaScript, Python, Analytical Skills..
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